Shipping Policy
Shipping Policy
Last updated: Wednesday December 31st 2025
At My Boho Paws, we aim to get your order to you as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping process.
Order Processing
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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Once your order ships, you’ll receive a confirmation email with tracking information.
During peak periods or promotions, processing times may be slightly longer — we appreciate your patience.
Shipping Times
Estimated delivery times begin after your order has shipped:
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Domestic (U.S.): Typically 5-10 business days
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International: Delivery times vary by destination and customs processing
Shipping times are estimates and not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on:
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Your location
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Order size and weight
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Selected shipping method
Any applicable duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated.
Tracking Your Order
Once your order ships, you’ll receive an email with tracking details. Please allow up to 24 hours for tracking updates to appear.
Address Accuracy
Please ensure your shipping address is correct at checkout.
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If an order has not yet shipped, we may be able to update the address.
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Once an order has shipped, we cannot guarantee address changes.
My Boho Paws is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your order appears lost or significantly delayed:
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Please contact us at mybohopaws@gmail.com
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We’ll work with the carrier to investigate and assist where possible
Damaged Orders
If your order arrives damaged:
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Contact us within 48 hours of delivery
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Include photos of the item and packaging
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We’ll make it right as quickly as possible
Contact Us
For shipping-related questions, please email:
We aim to respond within 1–2 business days.